Policies

General Policies

We normally ship within 1-5 days from the time your order is received. Please allow 5-10 days for delivery.
Standard delivery charges do not apply to BBQ grills or Patio Heaters.

Shipping Policies

We offer the following shipping methods and delivery times:

Standard:	UPS Ground 5-10 Days

Shipping Charges

Order Value  Shipping Charges   Standard  below $50.00  $6.95  from $50.00 to 149.99  $14.95  from $150.00 to 499.99  $22.95  $500.00 and more   FREE

» We presently cannot accept orders for shipment outside of the United States.

Taxes

We collect state sales tax when the shipping address is in one of the following states:

	State	Rate
	NY	7.385%

Credit Cards Accepted

Please note that we accept Mastercard,  Visa.

Return Policies

Returns must be shipped in original packaging. Shipping charges are non refundable.

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All of our fireplace equipment is of the highest quality. We have done all the shopping for you. Our screens, tools and andirons, are the best in the business. We also stock hard to find items like bellows and fire starters Our collections have been developed with over 30 experience.